11 responses

Terrence Sturm, Architect Dec 03 '13 at 06:28 PM
3
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This in from a LinkedIN Customer Experience Advocate

"Thanks for contacting us about this. What you've encountered is a known issue and I'm very sorry for the inconvenience. Our engineering team is working on it but there's no estimate as to how long that might take. We'll do our best to keep you posted."

My recommendation, trash the CardMunch app.

Then down load CamCard for $3.. https://itunes.apple.com/us/app/camcard-business-card-scanner/id347803339?mt=8

I have no affiliation with the this company. I am disappointed in LinkedIN for buying a company and then letting the app go unsupported. There are so many members here wanting to use it.
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    Margaret A Ost Nov 09 '13 at 04:21 AM
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    http://help.linkedin.com/app/ask
    You could ask and post their answer.
    CONTACT US is a choice at top left
    toolbar where you posted question.

    SEND FEEDBACK is at the bottom
    of every LinkedIn page except this one.
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      Douglas Walz Dec 16 '13 at 09:43 PM
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      Agreed. Makes you wonder how stable the rest of the LinkedIn management system is. If they can't keep up with a simple app why would we continue to use the LinkedIn network. If they are not taking care of the details in one area they are doubtfully taking care of details elsewhere. Might as well start preparing for the upcoming transition so I'm off to look for a card scanner that integrates with Google+.
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        Steve Shapiro Dec 17 '13 at 02:13 AM
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        I find it to be extraordinarily unprofessional especially from a website that is promoting professional connections. Perhaps, someone smarter than I will explain to me why a high-profile web business would behave like this. I am about to bring myself to re=entering my cards on another site, perhaps the one mentioned by Terrence above and accepting that LinkedIn simply stole all of my (and many others') business connection info and is using it as they see fit.
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          Steve Shapiro Nov 09 '13 at 08:24 AM
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          Done. Thank you, Margaret.
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            Sandra Woodward Dec 26 '13 at 07:15 PM
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            Suddenly, over 40 cards that have been pending for months have been processed all at once. they left one unprocessed in "submitted". Maybe they are getting this app going again.
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              Steve Shapiro Jan 13 at 11:37 PM
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              Sandra- I wish this was true. I just tried again today and it is worse than ever. I cannot access my contacts reliably to enter them to my address book by hand. They have now reached the level of stealing information from users.
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                here is the workaround, I have done this and it worked perfectly.

                -From the Cardmunch app, click signup for linked-in
                -Your web browser will display the signup page
                -Look for the login link- click and log in with your credentials
                -Go back with the card munch app and log in with your credentials

                Amazingly, this worked for me. I hope it works for others too.
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                  Lauren Weinstein Mar 11 at 02:41 PM
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                  I'm having a similar problem: the app keeps crashing when I click "edit" in a contact. Per their instruction, I reinstalled but no dice. Very frustrating.
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                    Mitchell Wu Apr 16 at 04:09 PM
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                    I loaded a bunch of business cards a few weeks ago, however the status still show "submitted" today. It seems that the app does not process new data anymore. I am concerned if this is still a reliable place to store all my contact info.
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